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Egosoft Interactive FAQ

I created an account but cannot log in! What should I do?


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Author Details
By: CBJ
Edited: 04/12/04 17:22


First check that you are entering the correct username and password. If they are OK then maybe your account needs activating. We require all new accounts be activated, either by yourself or by the administrator before you can log on. When you created your account it should have told you activation was required and you should have been sent an email. If so then follow the instructions; if you did not receive the email then check that your email address is valid.

One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator.

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