Cannot download patch 1.2 despite registration which worked for patch 1.1. Always get message on profile site "serial already in use", but this is not possible since I do have an original game bought from a pc-store. Does anyone have an idea how to solve my problem? For personal answers, me mail is ...

Cannot download patch 1.2 despite registration which worked for patch 1.1. Always get message on profile site "serial already in use", but this is not possible since I do have an original game bought from a pc-store. Does anyone have an idea how to solve my problem? For personal answers, me mail is ...

I managed to register an download Patch 1.1
This is all way too complicated.

And now, download of patch 1.2 doesn't work. I always
get message on my profile site "serial already in use" which
cannot be.

How do I get my download?
Is there any chance getting it by mail?