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Egosoft Interactive FAQ

EgosoftGameplayScripts & ModdingTechnical and Support
ControllersCrashesGeneralGoGGraphicsInstallationPerformanceSoundSteam

Technical and Support > Crashes >

Are you having problems with the game? Then look no further, Egosoft has a specialised section devoted to technical support for the game. The games are categorised into their own respective sections, so ensure that the game you are looking for help on is selected on the left bar.

Crashes can relate to many different aspects, some of which could be hardware related, if your game crashes for some unknown reason, look here for assistance before consulting the technical support forum.


  • [EN] What should be my first action on encountering a problem with an Egosoft game from Steam?


  • [EN] What should I do if I experience continuing freezes, lags or a sound-loop in-game?
  • [EN] What should I do, when I experience a Blue Screen (of Death) crash (BSOD) in-game?
  • [EN] What should I do, when I experience a Crash to Desktop (CTD) in-game?

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