Details

    • Type: Bug Bug
    • Status: Open
    • Priority: Important Important
    • Resolution: Unresolved
    • Affects Version/s: 1.0
    • Fix Version/s: None
    • Labels:

      Description

      You landed on this page because the game detected an error to start the game.

      The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

      Troubleshooting steps on Windows

      For users with an NVIDIA graphics cards

      Known driver issue with older WIndows 10 versions

      The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
      If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

      Corrupted left-over AMD Vulkan runtime

      IMPORTANT NOTE

      The following really only applies if you get the error message stated below in the vulkaninfo. Skip this section, if you DO NOT see this error in the vulkaninfo output.

      The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

      You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:

      ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
      

      If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

      For users with an AMD graphics cards

      This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

      To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

      Further support

      If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to prioritysupport@egosoft.com (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This wiki entry explains how to create the vulkan info output and this page explains how to locate the dump file on your drive.

      Troubleshooting steps on Linux

      We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
      If you want to help us to trace down the exact conditions, please send a mail to prioritysupport@egosoft.com (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This wiki entry explains how to create this information.

      History on this issue

      Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
      Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
      On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
      On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
      On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
      In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
      In December 2020 (at that time 3.30 Hotfix 2 was the released version and the 4.0 beta test was running) we became aware of this start up problem occurring with new NVIDIA graphics card drivers. NVIDIA released a fix for that issue on 2021-02-25 with a driver update which solves the problem.

        Issue Links

          Activity

          Stefan Hett created issue -
          Stefan Hett made changes -
          Field Original Value New Value
          Attachment error_popup.png [ 23252 ]
          Stefan Hett made changes -
          Description You landed on this page because we have detected a crash in "X4 - Foundations".

          The crash occurred because of an incompatibility between Vulkan and the graphic card drivers. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          This issue is known to occur when you try to start the game remotely (f.e. through VNC or Windows Remote Desktop Connection).

          Note that running the game remotely is not supported.

          If you ended up on this page and didn't try to run the game through a remote connection, we'd be interested in getting to know which other scenarios can trigger the case so we can update the description above and work with you to resolve the startup issue. In that case please send a mail to [mailto:crash@egosoft.com] (Subject: X4-82 - Exitcode 205) with a screenshot of the popup error you got and your dxdiag and vulkaninfo attached. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because we have detected a crash in "X4 - Foundations".

          The crash occurred because of an incompatibility between Vulkan and the graphic card drivers. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of an incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This wiki entry explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because we have detected a crash in "X4 - Foundations".

          The crash occurred because of an incompatibility between Vulkan and the graphic card drivers. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of an incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This wiki entry explains how to create this information.
          You landed on this page because we have detected a crash in "X4 - Foundations".

          The crash occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This wiki entry explains how to create this information.
          Stefan Hett made changes -
          Link This issue referred to by X4-2 [ X4-2 ]
          Stefan Hett made changes -
          Description You landed on this page because we have detected a crash in "X4 - Foundations".

          The crash occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This wiki entry explains how to create this information.
          You landed on this page because we have detected a crash in "X4 - Foundations".

          The crash occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Summary Exitcode 205 crash Exitcode 205
          Stefan Hett made changes -
          Labels crash startupissue
          Stefan Hett made changes -
          Summary Exitcode 205 Exitcode 205 (broken left-over AMD Vulkan runtime)
          Stefan Hett made changes -
          Description You landed on this page because we have detected a crash in "X4 - Foundations".

          The crash occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The crash occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The crash occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205 crash"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Summary Exitcode 205 (broken left-over AMD Vulkan runtime) Exitcode 205 (corrupted left-over AMD Vulkan runtime)
          Stefan Hett made changes -
          Labels startupissue startuperror
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:crash@egosoft.com] (Subject: "X4-131 - Exitcode 205"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up. In that case you should have been presented with the following error message:
          !error_popup.png|thumbnail!

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Attachment error_popup.png [ 23252 ]
          Stefan Hett made changes -
          Comment [ Please follow the instructions in the description. If these don't resolve the issue, send a mail with the requested information as stated above. ]
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          If you ended up on this page and didn't manually remove the amd-vulkan64.json file, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVidia graphics card
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics card
          Another case to trigger this issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVidia graphics card
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics card
          Another case to trigger this issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVIDIA graphics card
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics card
          Another case to trigger this issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVIDIA graphics card
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics card
          Another case to trigger this issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVIDIA graphics card
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics card
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVIDIA graphics card
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics card
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Link This issue referred to by P1DEV-1024 [ P1DEV-1024 ]
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users with also running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users with also running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1 History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Eventually we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain a bit uncertain and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1 History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Eventually we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain a bit uncertain and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Eventually we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain a bit uncertain and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Eventually we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain a bit uncertain and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports that following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Link This issue referred to by P1DEV-1031 [ P1DEV-1031 ]
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message in the vulkaninfo. (!)Skip this section, if you *DO NOT* see this error in the vulkaninfo output.(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message in the vulkaninfo. (!)Skip this section, if you *DO NOT* see this error in the vulkaninfo output.(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h3. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Link This issue referred to by P1DEV-1032 [ P1DEV-1032 ]
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.
          Alternatively, you can give the current beta version a try which adds a workaround to prevent the crash. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Public+Beta+Tests] explains the details on how to opt in into the beta.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.
          Alternatively, you can give the current beta version a try which adds a workaround to prevent the crash. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Public+Beta+Tests] explains the details on how to opt in into the beta.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.
          Alternatively, you can give the current beta version a try which adds a workaround to prevent the crash. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Public+Beta+Tests] explains the details on how to opt in into the beta.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a wokaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows
          h2. Users running Twitch Studio
          We are aware that the issue can be triggered with certain versions of Twitch Studio for some users.
          If you have Twitch Studio installed, see if uninstalling the tool fixes the startup issue.
          We are currently in touch with the Twitch Studio developers to work on a permanent fix for the problem.
          Alternatively, you can give the current beta version a try which adds a workaround to prevent the crash. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Public+Beta+Tests] explains the details on how to opt in into the beta.

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a wokaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a wokaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a wokaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output .(!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Link This issue referred to by P1DEV-1080 [ P1DEV-1080 ]
          Stefan Hett made changes -
          Link This issue referred to by P1DEV-1081 [ P1DEV-1081 ]
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89).
          If you are running that same driver and also get the issue, please try to downgrade the drivers to the previous version (457.51) performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers].

          If you are running the 460.89 drivers and want to help us to track down the cause of this current issue so we can work on a better solution, please do the following:
          - before downgrading the drivers (aka: still running the 460.89 drivers), grab a vulkaninfo/dxdiag output as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo]
          - grab a screenshot of the popup window pointing out the Exitcode 205 issue when starting the game
          - perform a clean driver reinstallation for the previous driver version (457.51) as explained above
          - grab another vulkaninfo/dxdiag output
          - see if the game starts now
          - send a mail to [mailto:crash@egosoft.com] with the subject set to "X4-131 - P1DEV-1081 investigation" and add the following details to the mail:
          -- the screenshot with the popup error
          -- the vulkaninfo/dxdiag output you got with the 460.89 drivers
          -- the vulkaninfo/dxdiag output you got with the 457.51 drivers
          -- state whether the game starts with the older drivers again
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89).
          If you are running that same driver and also get the issue, please try to downgrade the drivers to the previous version (457.51) performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers].

          If you are running the 460.89 drivers and want to help us to track down the cause of this current issue so we can work on a better solution, please do the following:
          - before downgrading the drivers (aka: still running the 460.89 drivers), grab a vulkaninfo/dxdiag output as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo]
          - grab a screenshot of the popup window pointing out the Exitcode 205 issue when starting the game
          - perform a clean driver reinstallation for the previous driver version (457.51) as explained above
          - grab another vulkaninfo/dxdiag output
          - see if the game starts now
          - send a mail to [mailto:crash@egosoft.com] with the subject set to "X4-131 - P1DEV-1081 investigation" and add the following details to the mail:
          -- the screenshot with the popup error
          -- the vulkaninfo/dxdiag output you got with the 460.89 drivers
          -- the vulkaninfo/dxdiag output you got with the 457.51 drivers
          -- state whether the game starts with the older drivers again
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89). So far we think that this issue only affects users running older versions of Windows 10 with a GTX 10XX series graphics card.
          If you are running that same driver and also get the issue, you can try any of the following options:
          - upgrade Windows 10 to the latest feature pack
          - downgrade the NVIDIA drivers to 457.51 (or earlier) by performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers]

          We are currently working on determining a more permanent fix for the problem.
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89). So far we think that this issue only affects users running older versions of Windows 10 with a GTX 10XX series graphics card.
          If you are running that same driver and also get the issue, you can try any of the following options:
          - upgrade Windows 10 to the latest feature pack
          - downgrade the NVIDIA drivers to 457.51 (or earlier) by performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers]

          We are currently working on determining a more permanent fix for the problem.
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, and attach the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89). So far we think that this issue only affects users running older versions of Windows 10 with a GTX 10XX series graphics card.
          If you are running that same driver and also get the issue, you can try any of the following options:
          - upgrade Windows 10 to the latest feature pack
          - downgrade the NVIDIA drivers to 457.51 (or earlier) by performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers]

          We are currently working on determining a more permanent fix for the problem.
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89). So far we think that this issue only affects users running older versions of Windows 10 with a GTX 10XX series graphics card.
          If you are running that same driver and also get the issue, you can try any of the following options:
          - upgrade Windows 10 to the latest feature pack
          - downgrade the NVIDIA drivers to 457.51 (or earlier) by performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers]

          We are currently working on determining a more permanent fix for the problem.
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89). So far we think that this issue only affects users running older versions of Windows 10 with a GTX 10XX series graphics card.
          If you are running that same driver and also get the issue, you can try any of the following options:
          - upgrade Windows 10 to the latest feature pack
          - downgrade the NVIDIA drivers to 457.51 (or earlier) by performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers]

          We are currently working on determining a more permanent fix for the problem.
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers > 457.51 and < 461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Summary Exitcode 205 (corrupted left-over AMD Vulkan runtime) Exitcode 205
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          {panel:title=possible issue with NVIDIA 460.89 drivers|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          We are aware that some users with an NVIDIA graphics card apparently end up with this startup error after upgrading the drivers to the current ones (460.89). So far we think that this issue only affects users running older versions of Windows 10 with a GTX 10XX series graphics card.
          If you are running that same driver and also get the issue, you can try any of the following options:
          - upgrade Windows 10 to the latest feature pack
          - downgrade the NVIDIA drivers to 457.51 (or earlier) by performing a clean reinstallation as explained on [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Clean+reinstallation+of+graphics+device+drivers]

          We are currently working on determining a more permanent fix for the problem.
          {panel}

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers > 457.51 and < 461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers > 457.51 and < 461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers > 457.51 and < 461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          In December 2020 (at that time 3.30 Hotfix 2 was the released version and the 4.0 beta test was running) we became aware of this start up problem occurring with new NVIDIA graphics card drivers. NVIDIA released a fix for that issue on 2021-02-25 with a driver update which solves the problem
          Stefan Hett made changes -
          Description You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          In December 2020 (at that time 3.30 Hotfix 2 was the released version and the 4.0 beta test was running) we became aware of this start up problem occurring with new NVIDIA graphics card drivers. NVIDIA released a fix for that issue on 2021-02-25 with a driver update which solves the problem
          You landed on this page because the game detected an error to start the game.

          The problem occurred because of an initialization issue of the Vulkan runtime which the game relies on to properly start up.

          h1. Troubleshooting steps on Windows

          h2. For users with an NVIDIA graphics cards
          h3. Known driver issue with older WIndows 10 versions
          The issue is known to occur when using NVIDIA graphics card drivers in the version range of 457.51-461.72 on older Windows 10 versions (Version 1803 and older).
          If you run into this start up problem with such a configuration, please upgrade the graphics card drivers to >= 461.72.

          h3. Corrupted left-over AMD Vulkan runtime
          {panel:title=IMPORTANT NOTE|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F7D6C1|bgColor=#FFFFCE}
          The following really only applies if you get the error message stated below in the vulkaninfo. (!) Skip this section, if you *DO NOT* see this error in the vulkaninfo output. (!)
          {panel}
          The issue is known to occur in cases of a broken/incompatible Vulkan runtime (left-over AMD Vulkan runtime being used with an NVidia card after having manually removed the amd-vulkan64.json file in the Windows system directory).

          You can verify whether this is the case by running the vulkaninfo tool (see the Wiki link further down below) and check whether the output you get reports the following error:
          {noformat}
          ERROR: [Loader Message] Code 0 : loader_get_json: Failed to open JSON file C:\WINDOWS\System32\amd-vulkan64.json
          {noformat}

          If the described problem matches yours and you manually removed the specified amd-vulkan64.json file, please restore the file from your backup. If after doing so starting the game still redirects you to some other page, follow the instructions provided on that particular page.

          h2. For users with an AMD graphics cards
          This issue applies to cases where you have an AMD graphics card installed and reverted the installed drivers to some older version (possibly also uninstalling a manually installed graphics card driver which then will install the Windows provided default (old) driver).

          To resolve the issue, please make sure to install the latest available AMD graphics card driver for your system (either the recommended or the optional version).

          h2. Further support
          If you ended up on this page and the steps above don't apply (or don't resolve) the issue for you, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Windows"), attach a screenshot of the popup you get when starting the game, the crash dump, the dxdiag and the vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create the vulkan info output and [this page|https://www.egosoft.com:8444/confluence/display/X4WIKI/Crash+Reports+and+Crash+Dumps#CrashReportsandCrashDumps-Locatinglocalcrashreports] explains how to locate the dump file on your drive.

          h1. Troubleshooting steps on Linux
          We are currently investigating the exact circumstances which can lead to this happening on Linux machines.
          If you want to help us to trace down the exact conditions, please send a mail to [mailto:prioritysupport@egosoft.com] (Subject: "X4-131 - Exitcode 205 - Linux"), attach a screenshot of the popup you get when starting the game and attach the output of vulkaninfo. This [wiki entry|https://www.egosoft.com:8444/confluence/display/X4WIKI/Retrieving+DXDiag+and+VulkanInfo] explains how to create this information.

          h1. History on this issue
          Originally this startup error was known to occur in a very specific and limited situation only and hence was very rare to run into.
          Around 2019-08-25 and the following months, we were made aware of a few cases where this can apparently also happen on Linux machines, even though the details triggering this remain unclear and the issue was still considered being a rare occurrence.
          On 2020-08-30 a user reached out to us running into this startup problem. The condition was tracked down on 2020-09-08 to be related to an issue with Twitch Studio's latest beta version.
          On 2020-09-09 we reached out to the developers of Twitch Studio to investigate the issue together with them.
          On 2020-10-06 we released a workaround for the Twitch Studio related crash in 3.30 Hotfix 1 Beta 1.
          In 3.30 Hotfix 2 Beta 1 we improved the error message/report related to this startup problem to contain more specific details which will allow the support team to speed-up troubleshooting the issue for players still affected by this problem.
          In December 2020 (at that time 3.30 Hotfix 2 was the released version and the 4.0 beta test was running) we became aware of this start up problem occurring with new NVIDIA graphics card drivers. NVIDIA released a fix for that issue on 2021-02-25 with a driver update which solves the problem.
          made changes -
          Attachment X4_400_2021_03_25_18_25_07.dmp [ 30996 ]

            People

            • Assignee:
              Stefan Hett
              Reporter:
              Stefan Hett
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              Dates

              • Created:
                Updated: