You landed on this page because the game detected a runtime crash.
The crash is known to primarily occur when opening (or using) the in-game map. Please check out the sections (in the given order below) to see if they apply to your case.
While we don't explicitly prevent the game to start on machines which are below the minimum specs, we know that certain kind of issues are more likely to occur on these systems than on officially supported hardware. On edge cases, these issues can also trigger the game to crash on the unsupported system, while it works fine on supported devices.
Please be aware that the minimum required graphics card is officially an NVIDIA GTX 780/970 or AMD equivalent.
If you run the game on a below specs graphics card and end up on this troubleshooting page after the game crashed, this is unfortunately a known case to occur.
While we always try to improve the performance and as part of it also reduce memory consumption of the game, we can not fully rule out that issues occur. However, as we make improvements to the game, it's possible that a later version improves the situation and has a positive effect on the frequency for this crash to occur.
If you want to completely resolve the issue, we strongly suggest you to upgrade your graphics device.
If that's not an option for you, you can give the following suggestions a try to mitigate the issue:
Prior to 3.20 Beta 2 Hotfix 1, players were redirected to X4-2 when this issue occurred (or not at all, if the game was running in fullscreen).
The exitcode was dropped in 4.0 Beta 1.