Affects Version/s: 1.0
Fix Version/s: None
You landed on this page because the game detected a runtime crash.
The issue occurred because the game failed to create a so called swap chain.
We are currently trying to understand the exact conditions which can trigger this problem.
If you want to support us to provide more details regarding this problem, please send a mail to firstname.lastname@example.org with the subject set to "X4-457 - create swapchain" and attach the popup screenshot you got when the crash occurred to the mail, the uidata.xml file from your game's data directory, as well as the dxdiag and the vulkaninfo. This wiki entry explains how to create this information.
Prior to 3.20 Beta 2 Hotfix 1, players were redirected to X4-2 when this issue occurred (or not at all, if the game was running in fullscreen).