Details

    • Type: Bug Bug
    • Status: Open
    • Priority: Important Important
    • Resolution: Unresolved
    • Affects Version/s: 1.0
    • Fix Version/s: None
    • Labels:

      Description

      You landed on this page because the game detected a runtime crash.

      So far our investigation suggests that the crash can occur in combinations with some driver software (mostly gamepad/joystick drivers).

      We got confirmation from users that the following devices can cause the crash and are fixed by installing the manufactuorer's device driver:

      Manufacturer Device Fix
      Saitek Cyborg Evo Force install latest drivers: http://www.saitek.com/uk/down/drivers.php

      If you end up on this page, you might therefore wanna give it a try and detach any joystick/gamepad from your machine. If the crash is prevented that way (or if you are aware of a different case to prevent the crash), please leave a comment below with details or send a mail to crash@egosoft.com with the subject set to: "X4-473 - pid.dll crash" so we can further investigate the details and provide more specific information here.

      Note on the fixed/affected version numbers

      Since the crash is caused by a 3rd-party driver, it can trigger with any version of the game (therefore the affected version was set to 1.0 and the fixed version was left out).

        Activity

        Hide
        added a comment -

        this happens when i start the game with my cyborg evo force connected and powered. I used the Microsoft default driver for w10, ver 10.0.19041.1, because the lastets vendor driver crash when you try to calibrate it.

        Show
        added a comment - this happens when i start the game with my cyborg evo force connected and powered. I used the Microsoft default driver for w10, ver 10.0.19041.1, because the lastets vendor driver crash when you try to calibrate it.

          People

          • Assignee:
            Stefan Hett
            Reporter:
            Stefan Hett
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            Dates

            • Created:
              Updated: