Details

    • Type: Bug Bug
    • Status: Open
    • Priority: Important Important
    • Resolution: Unresolved
    • Affects Version/s: 1.0
    • Fix Version/s: None
    • Labels:

      Description

      You landed on this page because we have detected a crash in "X4 - Foundations".

      So far we have traces that this crash seems to be caused by an older version of a 3rd-party tool named "Open Broadcaster Software". A fix for this issue has been released by the 3rd-party developer. Please make sure to upgrade "Open Broadcaster Software" to version 26.0 or later.

      Further Support

      If you don't have Open Broadcaster Software installed or if you have the tool installed but run a the version 26.0 or later and still end up on this page, please send a mail to crash@egosoft.com with the subject set to: "X4-482 - 594756" and attach the crashdump to that mail as described on this page under "Locating local crash reports".

      Note on the fixed/affected version numbers and the issue history

      Since the crash is caused by a 3rd-party tool outside the game, it can trigger with any version of the game (therefore the affected version was set to 1.0 and the fixed version was left out).
      The crash came to our attention around the 3.30 beta releases and was apparently reported to happen already with 1.0 (though the reports just started around the time 3.30 started its public beta test).
      The issue was reported to the developers of "Open Broadcaster Software" on 2020-07-24.
      The issue was reported to be likely fixed in the current development version of "Open Broadcaster Software" on 2020-07-24.
      "Open Broadcaster Software" version 26.0 which includes the fix was released on 2020-09-29.

        Activity

        Hide
        added a comment -

        was tabbing between OBS and X4 while working on getting my Streaming up and going when crashed. started it again, tabbed a few times and was ok. i had 20 tabs open and many programs running. my system is higher end but most prolly my fault and nothing wrong with the game.

        Show
        added a comment - was tabbing between OBS and X4 while working on getting my Streaming up and going when crashed. started it again, tabbed a few times and was ok. i had 20 tabs open and many programs running. my system is higher end but most prolly my fault and nothing wrong with the game.
        Hide
        added a comment -

        same exact thing. sorry.

        Show
        added a comment - same exact thing. sorry.
        Hide
        added a comment -

        still happening for me

        Show
        added a comment - still happening for me
        Hide
        added a comment -

        this is happening with streamlabs obs

        Show
        added a comment - this is happening with streamlabs obs
        Hide
        added a comment -

        everytime I try and switch scenes on Streamlabs OBS the game crashes and produces this crash report.

        I have updated my Graphics, updated OBS and still this is happening

        Show
        added a comment - everytime I try and switch scenes on Streamlabs OBS the game crashes and produces this crash report. I have updated my Graphics, updated OBS and still this is happening
        Hide
        added a comment -

        Hey, I solemnly swear that I'm up to no bad but I'll can fulfill all your disires! Join me and your mind will be blown! https://hottube.one/

        Show
        added a comment - Hey, I solemnly swear that I'm up to no bad but I'll can fulfill all your disires! Join me and your mind will be blown! https://hottube.one/

          People

          • Assignee:
            Stefan Hett
            Reporter:
            Stefan Hett
          • Votes:
            0 Vote for this issue
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            Dates

            • Created:
              Updated: