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Type:
Bug
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Status: Open
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Priority:
Important
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Labels:None
You landed on this page because the game detected an error to start the game.
The problem occurred, because the game failed to initialize a Vulkan surface, used for rendering. This can happen in case of an "unusual setup". First create a dxdiag/vulkaninfo. This wiki entry explains how to create this information.
Look for the current mode and native mode in the dxdiag. Typically current should not exceed native.
Current Mode: 5760 x 1200 (32 bit) (59Hz)
Native Mode: 2000 x 1000(p) (59.942Hz)
If you have an Immersive Display Pro setup (using multiple Projectors to have a 160 degree curved projection screen) you will end up in the situation where current exceeds native. If Immersive is not running, X4 will start normally.
As a workaround for this specific case:
- run X4 and in the graphics settings change to “borderless window” mode.
- Disable the option “start with windows” in “Immersive Display Pro”.
- Start X4, wait for the start menu.
- ALT-Tab to desktop, and start “Immersive Display Pro”.
- Go back with ALT-Tab to X4.
If you still happen to run into this problem, please send a mail to prioritysupport@egosoft.com (Subject: "X4-603 - Exitcode 210") with a screenshot of the popup error you got and your dxdiag and vulkaninfo attached.