Affects Version/s: 1.0
Fix Version/s: None
You landed on this page because the game detected an issue with the game.
To those who provided us with the requested details we asked for in the past: Thanks for your support. The data is most valuable to us to track this issue down.
Our current investigation suggests that the issue occurs due to an incompatibility between the Steam client and NVIDIA Ansel.
While we are investigating the issue together with NVIDIA to develop a proper fix, in 2.60 Beta 4 we added a workaround for the time being which ensures that player's won't be annoyed by being directed to this troubleshooting page anymore.
To be clear here: The issue still exists, it's just "hidden" from a users point of view now.
According to the information we have so far, the problem only occurs when quitting the game and hence should not prevent you from starting/running the game. If you happen to experience a crash while playing or when starting the game or when quitting the game with 2.60 Beta 4 or later and are redirected to this page (i.e. in another situation than the known case), please send an email to firstname.lastname@example.org (Subject: "X4-8 - NVIDIA Ansel"), attach the dump file which was created alongside the crash (located in the same directory as the X4.exe file resides), and explain what you did when the crash occurred.