Details

    • Type: Bug Bug
    • Status: Open
    • Priority: Medium Medium
    • Resolution: Unresolved
    • Affects Version/s: 1.0
    • Fix Version/s: None
    • Labels:

      Description

      You landed on this page because the game detected an issue with the game.

      To those who provided us with the requested details we asked for in the past: Thanks for your support. The data is most valuable to us to track this issue down.

      Our current investigation suggests that the issue occurs due to an incompatibility between the Steam client and NVIDIA Ansel.
      While we are investigating the issue together with NVIDIA to develop a proper fix, in 2.60 Beta 4 we added a workaround for the time being which ensures that player's won't be annoyed by being directed to this troubleshooting page anymore.
      To be clear here: The issue still exists, it's just "hidden" from a users point of view now.

      Workaround

      You can prevent the shutdown issue from occurring (for real) by disabling the NVIDIA in-game overlay. To do so, open the NVIDIA GeForce Experience tool, go to settings -> general and disable the in-game overlay.

      According to the information we have so far, the problem only occurs when quitting the game and hence should not prevent you from starting/running the game. If you happen to experience a crash while playing or when starting the game or when quitting the game with 2.60 Beta 4 or later and are redirected to this page (i.e. in another situation than the known case), please send an email to crash@egosoft.com (Subject: "X4-8 - NVIDIA Ansel"), attach the dump file which was created alongside the crash (located in the same directory as the X4.exe file resides), and explain what you did when the crash occurred.

        Activity

        Hide
        added a comment -

        This crash always happens when quitting the game. It's not a huge nuisance.

        Show
        added a comment - This crash always happens when quitting the game. It's not a huge nuisance.
        Hide
        added a comment -

        Crash anytime I quit the game. Latest NVidia drivers installed 417.01 with 1080 card.

        Show
        added a comment - Crash anytime I quit the game. Latest NVidia drivers installed 417.01 with 1080 card.
        Hide
        added a comment -

        Just received the crash when exiting the game, though I didnt receive this error yesterday when quitting the game.

        Show
        added a comment - Just received the crash when exiting the game, though I didnt receive this error yesterday when quitting the game.
        Hide
        added a comment -

        Upgraded nvidia to latest drives (417.01) - 1080 card - now ever time I exit out of X4 I get the game has crashed error.

        No idea what NVidia Ansel is...

        Show
        added a comment - Upgraded nvidia to latest drives (417.01) - 1080 card - now ever time I exit out of X4 I get the game has crashed error. No idea what NVidia Ansel is...
        Hide
        added a comment -

        Updated to latest drivers every time I exit game it crashes GTX 1080

        Show
        added a comment - Updated to latest drivers every time I exit game it crashes GTX 1080
        Hide
        added a comment -

        Crashes when exit the Game through menu, Nvidia 1080 (417.01) otherwise no crashes till now.

        Show
        added a comment - Crashes when exit the Game through menu, Nvidia 1080 (417.01) otherwise no crashes till now.
        Hide
        added a comment -

        Just got this when exiting the game. It runs smoothly otherwise. I believe it is linked to the Nvidia GeForce Experience In-Game Overlay software for taking screenshots, broadcasting, recording video etc. I had disabled this originally when I first started playing the game and once I enabled it so I could see my FPS in-game is when I noticed the crash on exit to desktop.

        Show
        added a comment - Just got this when exiting the game. It runs smoothly otherwise. I believe it is linked to the Nvidia GeForce Experience In-Game Overlay software for taking screenshots, broadcasting, recording video etc. I had disabled this originally when I first started playing the game and once I enabled it so I could see my FPS in-game is when I noticed the crash on exit to desktop.
        Hide
        added a comment -

        Please add ANSEL SUPPORT PLEEEEEEEEEEEASE

        WE NEED SCREENSHOT TOOLS

        Show
        added a comment - Please add ANSEL SUPPORT PLEEEEEEEEEEEASE WE NEED SCREENSHOT TOOLS
        Hide
        added a comment -

        This crash occurs on quitting the game process
        https://www.egosoft.com:8443/jira/browse/X4-8

        But it would be amazing for this X game to have actual Ansel Support

        Show
        added a comment - This crash occurs on quitting the game process https://www.egosoft.com:8443/jira/browse/X4-8 But it would be amazing for this X game to have actual Ansel Support
        Hide
        added a comment -

        First occurence for me, upon quitting the game. GTX960, newest drivers.
        (Also: having me work through the google captcha really doesn't motivate me to provide input. maybe rethink that.)

        Show
        added a comment - First occurence for me, upon quitting the game. GTX960, newest drivers. (Also: having me work through the google captcha really doesn't motivate me to provide input. maybe rethink that.)
        Hide
        added a comment -

        Ich habe keinen Crash gehabt? Wieso bin ich hier?
        Nvidia 1080 Ti , aktuelle Treiber

        Show
        added a comment - Ich habe keinen Crash gehabt? Wieso bin ich hier? Nvidia 1080 Ti , aktuelle Treiber
        Hide
        added a comment -

        This happens on exit of game only, 1070, 417.01 drivers.

        Show
        added a comment - This happens on exit of game only, 1070, 417.01 drivers.
        Hide
        added a comment -

        Happens when exiting the game, 1080 Ti on 417.01 drivers.

        Show
        added a comment - Happens when exiting the game, 1080 Ti on 417.01 drivers.
        Hide
        added a comment -

        Spiel normal beendet über zurück zum Desktop und hier gelandet

        NVIDIA GeForce GTX 1050 TI

        Aktueller Traiber 417.01

        Show
        added a comment - Spiel normal beendet über zurück zum Desktop und hier gelandet NVIDIA GeForce GTX 1050 TI Aktueller Traiber 417.01
        Hide
        added a comment -

        Wieso crash? Bei wem soll der sein? Bei mir nicht !!!!!
        Das Game hat sich normal geschlossen und ich bin standartgemäss auf den Desktop gelangt.
        Nvidea 1080, aktueller Treiber ( 417.01

        Show
        added a comment - Wieso crash? Bei wem soll der sein? Bei mir nicht !!!!! Das Game hat sich normal geschlossen und ich bin standartgemäss auf den Desktop gelangt. Nvidea 1080, aktueller Treiber ( 417.01
        Hide
        added a comment -

        Crash on closing the game

        Show
        added a comment - Crash on closing the game
        Hide
        added a comment -

        Crashing upon closing the game, not a big deal. I have a Geforce 1080 Ti w/ 417.01

        Show
        added a comment - Crashing upon closing the game, not a big deal. I have a Geforce 1080 Ti w/ 417.01
        Hide
        added a comment -

        I can confirm at least, when I disabled Ansel I no longer get this crash.

        Show
        added a comment - I can confirm at least, when I disabled Ansel I no longer get this crash.
        Hide
        added a comment -

        Spiel normal beendet, dann hier gelandet

        Show
        added a comment - Spiel normal beendet, dann hier gelandet
        Hide
        added a comment -

        Crash on closing game.

        Show
        added a comment - Crash on closing game.
        Hide
        added a comment -

        I alt - f4'd the game because i'm getting artifacts and the only way to fix it is to relaunch. They appear on stations and are visible unless i look directly away from the station or relaunch the game.

        Show
        added a comment - I alt - f4'd the game because i'm getting artifacts and the only way to fix it is to relaunch. They appear on stations and are visible unless i look directly away from the station or relaunch the game.
        Hide
        added a comment -

        didn't use ansel, it is enabled in geforce for compatible games tough.
        furthermore i pressed to "quit to desktop" then this crash occurred

        Show
        added a comment - didn't use ansel, it is enabled in geforce for compatible games tough. furthermore i pressed to "quit to desktop" then this crash occurred
        Hide
        added a comment -

        After closing the game it crashes.
        Also, please fix the the way the game chooses with graphic card to use, I'm not playing the game at all at the moment due to this. It's unplayable with the integrated graphic card.
        Anyway, I know you are all busy doing great bug scratching and I hope many bugs get squashed. Keep the good work, from what I see this X4 is a game changer in Egosoft and I love it already even if I barely played 5 hours of it.

        Show
        added a comment - After closing the game it crashes. Also, please fix the the way the game chooses with graphic card to use, I'm not playing the game at all at the moment due to this. It's unplayable with the integrated graphic card. Anyway, I know you are all busy doing great bug scratching and I hope many bugs get squashed. Keep the good work, from what I see this X4 is a game changer in Egosoft and I love it already even if I barely played 5 hours of it.
        Hide
        added a comment -

        Closed app through the menu after not being able to login 100 times.

        Show
        added a comment - Closed app through the menu after not being able to login 100 times.
        Hide
        added a comment -

        Exited game normally and this crash occurred.

        Show
        added a comment - Exited game normally and this crash occurred.
        Hide
        added a comment -

        Ended the Game through Menu, still happening with new Version and new Driver but not a bad thing.
        Game v1.20, NVIDIA 1080, Driver v417.22

        Show
        added a comment - Ended the Game through Menu, still happening with new Version and new Driver but not a bad thing. Game v1.20, NVIDIA 1080, Driver v417.22
        Hide
        added a comment -

        ended game through the menu and the "crash" occured.
        is there any way to turn this auto browser report feature off?
        this is really getting annoying.

        Show
        added a comment - ended game through the menu and the "crash" occured. is there any way to turn this auto browser report feature off? this is really getting annoying.
        Hide
        added a comment -

        Happens every time I close the game.

        All things updated

        Show
        added a comment - Happens every time I close the game. All things updated
        Hide
        added a comment -

        Not using Ansel. This appears to be a crash when exiting the game through the menu. 1080ti, driver version 417.22.

        Show
        added a comment - Not using Ansel. This appears to be a crash when exiting the game through the menu. 1080ti, driver version 417.22.
        Hide
        added a comment -

        NVidia 650ti boost .driver 417.22

        Show
        added a comment - NVidia 650ti boost .driver 417.22
        Hide
        added a comment -

        This not an important one!
        There is tons of more important things to do!
        Like quests, glitches, autopilot, sound dumping fps, and tons other smaller things...we do not even talk about lack of content...we understand you do contant only for money...but this game more important things to do than this crash on quiting game...this must be irrelevent here

        Show
        added a comment - This not an important one! There is tons of more important things to do! Like quests, glitches, autopilot, sound dumping fps, and tons other smaller things...we do not even talk about lack of content...we understand you do contant only for money...but this game more important things to do than this crash on quiting game...this must be irrelevent here
        Hide
        added a comment -

        I don't use Ansel.
        Crashed when I exited the game. GeF 1080Ti FE, driver v.417.22

        Show
        added a comment - I don't use Ansel. Crashed when I exited the game. GeF 1080Ti FE, driver v.417.22
        Hide
        added a comment -

        Crashes whenever I close the game. After that bug occurs once I can no longer restart it (because now it crashes on loading up) until the next reboot of the PC.

        Show
        added a comment - Crashes whenever I close the game. After that bug occurs once I can no longer restart it (because now it crashes on loading up) until the next reboot of the PC.
        Hide
        added a comment -

        I do not use Ansel either. It crashed when I exited to Desktop.

        Show
        added a comment - I do not use Ansel either. It crashed when I exited to Desktop.
        Hide
        added a comment -

        I too am receiving this crash upon closing the game with alt-f4, as opposed to using ansel.

        Show
        added a comment - I too am receiving this crash upon closing the game with alt-f4, as opposed to using ansel.
        Hide
        added a comment -

        tout est rendu correct le lancer du marche merci beaucoup!

        Show
        added a comment - tout est rendu correct le lancer du marche merci beaucoup!
        Hide
        added a comment -

        Man das geht mir echt auf die Eier. Hört auf mit dem Dreck von wegen, das Game hat einen Crash hingelegt. Behebt das Problem und nervt nicht mit dieser bescheuerten Seite.

        Show
        added a comment - Man das geht mir echt auf die Eier. Hört auf mit dem Dreck von wegen, das Game hat einen Crash hingelegt. Behebt das Problem und nervt nicht mit dieser bescheuerten Seite.
        Hide
        added a comment -

        Si bien crashea al salir del juego, no hay demasiado problema con ello, hasta la fecha no se me ha corrompido ningún archivo...

        Show
        added a comment - Si bien crashea al salir del juego, no hay demasiado problema con ello, hasta la fecha no se me ha corrompido ningún archivo...
        Hide
        added a comment -

        crash on exit to desktop - nothing to really worry about

        Show
        added a comment - crash on exit to desktop - nothing to really worry about
        Hide
        added a comment -

        Was ist mit diesem Problem?????? WAnn wird es behoben??????

        Show
        added a comment - Was ist mit diesem Problem?????? WAnn wird es behoben??????
        Hide
        added a comment -

        happens when ever i "quit and go to desktop" =/

        Show
        added a comment - happens when ever i "quit and go to desktop" =/
        Hide
        added a comment -

        Kann oft wen ich auf einer Station Bin nach dem Handeln nichts mehr anklicken muss dan neustarten.

        Show
        added a comment - Kann oft wen ich auf einer Station Bin nach dem Handeln nichts mehr anklicken muss dan neustarten.
        Hide
        added a comment -

        typisch deutsch wieder, wenn sich nur beschwert wird, meine güte. Crash kommt am ende und is nur etwas verstörend, mehr nicht. Schönen Abend noch

        Show
        added a comment - typisch deutsch wieder, wenn sich nur beschwert wird, meine güte. Crash kommt am ende und is nur etwas verstörend, mehr nicht. Schönen Abend noch
        Hide
        added a comment -

        Guten Tag . Helfen Sie mit dem Fehler im Spiel. Ich kann keine schnelle und normale Synchronisierung durchführen. Jedes Mal, wenn ich mich synchron halten möchte, heißt es, dass beim Speichern ein Fehler aufgetreten ist.

        Show
        added a comment - Guten Tag . Helfen Sie mit dem Fehler im Spiel. Ich kann keine schnelle und normale Synchronisierung durchführen. Jedes Mal, wenn ich mich synchron halten möchte, heißt es, dass beim Speichern ein Fehler aufgetreten ist.
        Hide
        added a comment -

        Crashes in tutorials and just exiting to desktop

        Show
        added a comment - Crashes in tutorials and just exiting to desktop
        Hide
        added a comment -

        Crashes in tutorials and exiting the game to desktop,

        Show
        added a comment - Crashes in tutorials and exiting the game to desktop,
        Hide
        added a comment -

        Crashes in tutorials and exiting to desktop

        Show
        added a comment - Crashes in tutorials and exiting to desktop
        Hide
        added a comment -

        Сделайте что нибудь с постройкой кораблей, а то они не строятся в очереди висят и все, так как там нпс корабли заняли все. и как очередь производства кораблей остановить

        Show
        added a comment - Сделайте что нибудь с постройкой кораблей, а то они не строятся в очереди висят и все, так как там нпс корабли заняли все. и как очередь производства кораблей остановить
        Hide
        added a comment -

        it will not let me adjust the controls I set them and they do not work

        Show
        added a comment - it will not let me adjust the controls I set them and they do not work
        Hide
        added a comment -

        Updated to newest Driver GTX960. Game crashes upon exit. No big deal.

        Show
        added a comment - Updated to newest Driver GTX960. Game crashes upon exit. No big deal.
        Hide
        added a comment -

        Ich weiß nicht, was ich mit diesem Fehler anfangen soll. Ich möchte spielen, aber ohne das Spiel zu speichern, kann ich nicht spielen.

        Show
        added a comment - Ich weiß nicht, was ich mit diesem Fehler anfangen soll. Ich möchte spielen, aber ohne das Spiel zu speichern, kann ich nicht spielen.
        Hide
        added a comment -

        der fehler ist nicht beim speichern sondern beim beenden LESEN BILDET

        Show
        added a comment - der fehler ist nicht beim speichern sondern beim beenden LESEN BILDET
        Hide
        added a comment -

        every time on exiting the game out to windows i get error message

        Show
        added a comment - every time on exiting the game out to windows i get error message
        Hide
        added a comment -

        this error always appears after exit the game

        Show
        added a comment - this error always appears after exit the game
        Hide
        added a comment -

        every time on exiting the game out to windows i get error message

        Show
        added a comment - every time on exiting the game out to windows i get error message
        Hide
        added a comment -

        ошибка порядковый номер 4684 не найден в библиотеке DLL ssleay32.dll
        error sequence number 4684 not found in ssleay32.dll
        no SOUND in game.
        before Nvidia lastgame ready driver updates 2 times - this messages show at game start and all sounds in game completely viped out.

        Show
        added a comment - ошибка порядковый номер 4684 не найден в библиотеке DLL ssleay32.dll error sequence number 4684 not found in ssleay32.dll no SOUND in game. before Nvidia lastgame ready driver updates 2 times - this messages show at game start and all sounds in game completely viped out.
        Hide
        added a comment -

        Spiel beenden und zum Desktop dann kam ich hier raus

        Show
        added a comment - Spiel beenden und zum Desktop dann kam ich hier raus
        Hide
        added a comment -

        autosave — crash

        Show
        added a comment - autosave — crash
        Hide
        added a comment -

        nvidia geforce 1050 dont working with X4, only intel 610

        Show
        added a comment - nvidia geforce 1050 dont working with X4, only intel 610
        Hide
        added a comment -

        Crash on "Quit to Desktop"

        Show
        added a comment - Crash on "Quit to Desktop"
        Hide
        added a comment -

        Beim Beenden des Spiels stürzt es ab

        Show
        added a comment - Beim Beenden des Spiels stürzt es ab
        Hide
        added a comment -

        Dass sich jedesmal beim Absturz diese Seite hier öffnet, nervt mehr als der Absturz selber

        Show
        added a comment - Dass sich jedesmal beim Absturz diese Seite hier öffnet, nervt mehr als der Absturz selber
        Hide
        added a comment -

        geforce 1050

        Show
        added a comment - geforce 1050
        Hide
        added a comment -

        Hallo / Hello

        Immer wenn ich das X4 - Foundations schließe dann tritt dieser fehler ein.

        Every time i close X4 - Foundations this error occours.

        Thx for your work Egosoft
        spawnkiller1001

        Show
        added a comment - Hallo / Hello Immer wenn ich das X4 - Foundations schließe dann tritt dieser fehler ein. Every time i close X4 - Foundations this error occours. Thx for your work Egosoft spawnkiller1001
        Hide
        added a comment -

        Langsam nervt es jedes mal wenn man das Spiel regulär schließt das man hier landet

        Show
        added a comment - Langsam nervt es jedes mal wenn man das Spiel regulär schließt das man hier landet
        Hide
        added a comment -

        Crash,Crash,CRASH !!!

        Show
        added a comment - Crash,Crash,CRASH !!!
        Hide
        added a comment -

        upon quicksave while in menu, menu glitches and refuses to close once in game, although movement is unaffected. Further menu options, including the standard options menu doesn't appear.

        Show
        added a comment - upon quicksave while in menu, menu glitches and refuses to close once in game, although movement is unaffected. Further menu options, including the standard options menu doesn't appear.
        Hide
        added a comment -

        I quit out of the game and it crashed.

        Show
        added a comment - I quit out of the game and it crashed.
        Hide
        added a comment -

        I closed the game after full saving and it crashed.

        Show
        added a comment - I closed the game after full saving and it crashed.
        Hide
        added a comment -

        Game crashed after saving and quitting.

        Show
        added a comment - Game crashed after saving and quitting.
        Hide
        added a comment -

        Game crashed after booting to the menu and backing out to desktop.

        Show
        added a comment - Game crashed after booting to the menu and backing out to desktop.
        Hide
        added a comment -

        upon leaving the game

        Show
        added a comment - upon leaving the game
        Hide
        added a comment -

        Le jeu Crash à chaque fois que je quitte le jeu ( Gigabyte NVIDIA GEFORCE GTX Titan X 32Go )

        Show
        added a comment - Le jeu Crash à chaque fois que je quitte le jeu ( Gigabyte NVIDIA GEFORCE GTX Titan X 32Go )
        Hide
        added a comment -

        I currently always crash after installing the latest nvidia driver 417.71 for Geforce GTX 1080 TI. Drivers before have not such an issue.

        Show
        added a comment - I currently always crash after installing the latest nvidia driver 417.71 for Geforce GTX 1080 TI. Drivers before have not such an issue.
        Hide
        added a comment -

        crashed after exiting the game X4_r160_2019_01_30_04_20_28 and _33

        Show
        added a comment - crashed after exiting the game X4_r160_2019_01_30_04_20_28 and _33
        Hide
        Stefan Hett (Inactive) added a comment -

        We are currently looking for additional user data to trace down the remaining causes for this issue and determine whether the issue still occurs with the latest NVidia drivers (i.e. >= 419.67). Please see the updated description for details we'd like to get, if you are running into this shutdown problem.

        Show
        Stefan Hett (Inactive) added a comment - We are currently looking for additional user data to trace down the remaining causes for this issue and determine whether the issue still occurs with the latest NVidia drivers (i.e. >= 419.67). Please see the updated description for details we'd like to get, if you are running into this shutdown problem.
        Hide
        added a comment -

        Game crash at exit to desktop

        Show
        added a comment - Game crash at exit to desktop
        Hide
        added a comment -

        Game crash then in game press for exit to desktop

        Show
        added a comment - Game crash then in game press for exit to desktop
        Hide
        added a comment -

        Just got a new video card. Happened twice now. I'll disable steam overlay.

        Show
        added a comment - Just got a new video card. Happened twice now. I'll disable steam overlay.
        Hide
        added a comment -

        Recent update to the Nividia Drivers current as of 4/23/19 version, saved game through f5, then exited the game to the menu, then it crashed to the desktop. Win 7 Pro.

        Show
        added a comment - Recent update to the Nividia Drivers current as of 4/23/19 version, saved game through f5, then exited the game to the menu, then it crashed to the desktop. Win 7 Pro.
        Hide
        added a comment -

        I disabled what you mentioned above, but it still does the error to here. It has been doing it since the recent update of the Nividia Drivers, will may go back to the other one that did not happen with this error.

        Show
        added a comment - I disabled what you mentioned above, but it still does the error to here. It has been doing it since the recent update of the Nividia Drivers, will may go back to the other one that did not happen with this error.
        Hide
        Stefan Hett (Inactive) added a comment - - edited

        That's odd — disabling the setting prevented the issue on our test runs. If you like, send a mail to the address/subject mentioned in the description, attach a screenshot of the disabled in-game overlay setting in NVIDIA GeForce Experience and also include the dmp-file which was generated in the same directory as the X4.exe resides when you got redirected to this page.

        Show
        Stefan Hett (Inactive) added a comment - - edited That's odd — disabling the setting prevented the issue on our test runs. If you like, send a mail to the address/subject mentioned in the description, attach a screenshot of the disabled in-game overlay setting in NVIDIA GeForce Experience and also include the dmp-file which was generated in the same directory as the X4.exe resides when you got redirected to this page.
        Hide
        added a comment -

        As described, just updated driver and mistakenly went for express install which added gforce experience and enabled the overlay. Disabled overlay and okay again.

        Show
        added a comment - As described, just updated driver and mistakenly went for express install which added gforce experience and enabled the overlay. Disabled overlay and okay again.
        Hide
        added a comment -

        spiel stürzt bei dem beenden ab

        Show
        added a comment - spiel stürzt bei dem beenden ab
        Hide
        added a comment -

        DXdiag

        Show
        added a comment - DXdiag
        Hide
        added a comment -

        I teleported to my carrier (Zeus), started walking forward immediately after teleporting, and started falling through the floor. Happened several times after I loaded the save. Didn't happen when I waited for a minute after teleporting to walk.

        Show
        added a comment - I teleported to my carrier (Zeus), started walking forward immediately after teleporting, and started falling through the floor. Happened several times after I loaded the save. Didn't happen when I waited for a minute after teleporting to walk.
        Hide
        added a comment -

        AI pilot was asked by Police to drop cargo. AI pilot was instructed to escape when that happens. AI pilot stops the ship and doesn't drop cargo. Police call for backup. I took control of the ship and fell through the deck while moving to the seat. At that point I exited the game. This has happened before under different circumstances and doesn't resolve itself except by loading an earlier save.

        Show
        added a comment - AI pilot was asked by Police to drop cargo. AI pilot was instructed to escape when that happens. AI pilot stops the ship and doesn't drop cargo. Police call for backup. I took control of the ship and fell through the deck while moving to the seat. At that point I exited the game. This has happened before under different circumstances and doesn't resolve itself except by loading an earlier save.
        Hide
        added a comment -

        Crash logs

        Show
        added a comment - Crash logs
        Hide
        added a comment -

        Just pops up whenever I close to desktop, loads saves fine.

        Show
        added a comment - Just pops up whenever I close to desktop, loads saves fine.
        Hide
        added a comment -

        Вылет игры

        Show
        added a comment - Вылет игры
        Hide
        added a comment -

        Everytime when i close X4 Foundation.

        Show
        added a comment - Everytime when i close X4 Foundation.
        Hide
        added a comment -

        i find landing a ship in this game too be impossible only way out is just too shut the game down via exit too windows ....bring back auto landing stuff doing it manually

        Show
        added a comment - i find landing a ship in this game too be impossible only way out is just too shut the game down via exit too windows ....bring back auto landing stuff doing it manually
        Hide
        Stefan Hett (Inactive) added a comment -

        Best to pass that feedback on to our forums: https://forum.egosoft.com/
        There, the corresponding people will pick it up and discuss the feedback further with you.

        Show
        Stefan Hett (Inactive) added a comment - Best to pass that feedback on to our forums: https://forum.egosoft.com/ There, the corresponding people will pick it up and discuss the feedback further with you.
        Hide
        added a comment -

        This is my first experience with a game automatically bringing up a page like this when an error occurs, and I find it really cool and useful. Just wanted to say thanks devs for this. The bug itself appears to be the one listed on the page, and doesn't really bother me. I just think your method of handling a game crash is awesome.

        Show
        added a comment - This is my first experience with a game automatically bringing up a page like this when an error occurs, and I find it really cool and useful. Just wanted to say thanks devs for this. The bug itself appears to be the one listed on the page, and doesn't really bother me. I just think your method of handling a game crash is awesome.
        Hide
        added a comment -

        Not sure why it closed this way.

        Show
        added a comment - Not sure why it closed this way.
        Hide
        added a comment -

        I frequently am forwarded to this page after quitting the game in a normal manner. I am unsure as to why an error is being generated at all.

        Show
        added a comment - I frequently am forwarded to this page after quitting the game in a normal manner. I am unsure as to why an error is being generated at all.
        Hide
        added a comment -

        ich hatte das problem das ich mit meinem collosus immer wieder durchs tor geflogen bin und danach wieder in den vorherigen sektor gelandet bin

        Show
        added a comment - ich hatte das problem das ich mit meinem collosus immer wieder durchs tor geflogen bin und danach wieder in den vorherigen sektor gelandet bin
        Hide
        added a comment -

        the shutdown is during a exit of the game ...

        Show
        added a comment - the shutdown is during a exit of the game ...
        Hide
        added a comment -

        Ernsthaft???? Könnt ihr überhaupt irgend etwas?????

        Show
        added a comment - Ernsthaft???? Könnt ihr überhaupt irgend etwas?????
        Hide
        added a comment -

        Same shutdown issue here!
        Evertime i close the game, i see this page...

        Show
        added a comment - Same shutdown issue here! Evertime i close the game, i see this page...
        Hide
        added a comment -

        When you exit the game, the game worked day without stopping

        Show
        added a comment - When you exit the game, the game worked day without stopping
        Hide
        added a comment -

        Can we please have an option to let the game silently crash instead of being redirected to this bug ticket?
        Also, if you're confident that the problem is not on your side, why not close the ticket as "won't fix"?

        Show
        added a comment - Can we please have an option to let the game silently crash instead of being redirected to this bug ticket? Also, if you're confident that the problem is not on your side, why not close the ticket as "won't fix"?
        Hide
        added a comment -

        2 days in a row was playing and decided to leave the game. broke down.

        Show
        added a comment - 2 days in a row was playing and decided to leave the game. broke down.
        Hide
        added a comment -

        geht das alles auch auf deutsch?

        Show
        added a comment - geht das alles auch auf deutsch?
        Hide
        added a comment -

        "Also, if you're confident that the problem is not on your side, why not close the ticket as "won't fix"?"

        Because they recognise that they may not know all possible circumstances:
        Egosoft wrote: "If you happen to experience a crash while playing or when starting the game and are redirected to this page..."

        Regards,
        Sparky

        Show
        added a comment - "Also, if you're confident that the problem is not on your side, why not close the ticket as "won't fix"?" Because they recognise that they may not know all possible circumstances: Egosoft wrote: "If you happen to experience a crash while playing or when starting the game and are redirected to this page..." Regards, Sparky
        Hide
        added a comment -

        for the love of god stop sending me here game idc about the shut down crash

        Show
        added a comment - for the love of god stop sending me here game idc about the shut down crash
        Hide
        added a comment -

        Created: 01/Dec/18 2:28 PM?
        After some time my textures start to dissapear... only restart could help.

        Show
        added a comment - Created: 01/Dec/18 2:28 PM? After some time my textures start to dissapear... only restart could help.
        Hide
        added a comment -

        Absturz beim Beenden des Spiels mit aktiviertem Geforce Experience. Besitze das Spiel bei GOG, also kein Zusammenhang mit Steam.

        Show
        added a comment - Absturz beim Beenden des Spiels mit aktiviertem Geforce Experience. Besitze das Spiel bei GOG, also kein Zusammenhang mit Steam.
        Hide
        added a comment -

        shut down nvidia overlay, still crashed...

        Show
        added a comment - shut down nvidia overlay, still crashed...
        Hide
        Stefan Hett (Inactive) added a comment -

        As of 2.60 Beta 4 we added means to no longer bring up the troubleshooting page if you run into this issue. See the issue description above for further details.

        Show
        Stefan Hett (Inactive) added a comment - As of 2.60 Beta 4 we added means to no longer bring up the troubleshooting page if you run into this issue. See the issue description above for further details.
        Hide
        added a comment -

        i quitted normally. Herr Gott. Every time i quit normally this window is opening. Sackl Zement. BTW: No CTD in the last 50hours or so.

        Show
        added a comment - i quitted normally. Herr Gott. Every time i quit normally this window is opening. Sackl Zement. BTW: No CTD in the last 50hours or so.
        Hide
        added a comment -

        still crashing on close

        Show
        added a comment - still crashing on close
        Hide
        Stefan Hett (Inactive) added a comment -

        As mentioned, the "workaround" is atm only available in the current beta. If you are still getting the crash with that version, please let us know. Otherwise either wait for 2.60 being released or if it's too annoying, give the current beta a try.

        Show
        Stefan Hett (Inactive) added a comment - As mentioned, the "workaround" is atm only available in the current beta. If you are still getting the crash with that version, please let us know. Otherwise either wait for 2.60 being released or if it's too annoying, give the current beta a try.

          People

          • Assignee:
            Stefan Hett (Inactive)
            Reporter:
            Stefan Hett (Inactive)
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            Dates

            • Created:
              Updated: