You landed on this page because the game detected an error to start the game.

We are currently investigating the exact causes of this issue.

If you ended up on this page and want to help us determine the exact cause and resolve the issue, please send a mail to prioritysupport@egosoft.com with the Subject: "X4-353 - Vulkan startup error" and include the dxdiag and vulkaninfo (see this page on how to create these details) in the mail.