In some cases the game might have problems starting a new game (f.e. we received reports where the universe generation continuously crashed on certain machines/environments). While we hope to have all of the causes resolved soon, we still want to provide players who are effected by issues like this to be able to start the game. To use one of our vanilla savegames, follow these steps:
The provided savegames were taken with the English version of X4 1.31. This means that older versions of the game won't be able to load these and if you are using a different localization of the game, you might run into cases where you see English names.
Also bear in mind that since loading a savegame always contains the same initial universe setup, using these saves will not provide the same variety compared to simply starting a new game.
In general, we always suggest to simply start a new game by yourself and only revert to using these vanilla savegames as a last resort.